Free consultation and more benefits with Care Plan membership.
Online doctor consultation with qualified doctors
Starting at ₹199
Talk within 30 min
Free follow up for 3 days
Get a valid prescription
30L+
Total Consultations
3k+
Daily Consultations
22+
Specialities
Our Happy Customers
100% Confidential
All advice & consultations are completely confidential. You can also delete chats whenever you want.
Certified Doctors
We offer quality healthcare through our network of certified and experienced doctors.
Convenience
Forget the hassle of long queues and rush hour. Seek expert opinion anytime, anywhere.
Cost Effective
We provide medical assistance on non urgent queries for free. Fee starting at ₹50 for faster response to queries.
Frequently Asked Questions
When will I get an answer to my query? What happens if I don’t get a response?
If you opt for a free consult, then we make sure the doctor replies within 24 to 48 hours.
In case of a paid consult, you will receive a reply within 2-4 business hours.
However, if you do not get any response within the stipulated time,
we will refund your money back into your account.
Who are the consulting doctors?
All the doctors are registered medical practitioners.
Along with qualifying degrees - experience, research and track-record
of practice are taken into account before a doctor is credentialed with
Tata 1mg and is given access to answer patient queries.
Will the doctor be able to resolve my issue?
Our doctors will give you expert advice on your problem and help you identify next steps
which may include further tests, medicine recommendation or lifestyle tips.
Few cases require face-to-face examination and we do ask patients to share
pictures or reports if they can, for a conclusive diagnosis.
Is my consultation private with my doctor?
Privacy of data is one of the fundamental human rights and we at Tata 1mg understand that.
All your medical history and online consultation with us are completely private and confidential.
We are compliant with industry standards to ensure your consultations are securely stored.
For how long is the consultation valid?
In the case of a paid consult, you can follow-up with your doctor for up to 3 days.
In case you opt for a free consult, follow-up questions are valid for one day only.
Do you have a refund policy?
We have a “take-it-easy” policy. If for any reason you’re not convinced with your online consultation,
you can write to us at contact@1mgdoctors.com and we will review the consult with the doctor - seeking clarifications
on your queries that were answered. 100% refund will be given in genuine cases.
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